The Guarantee

The Government says that every council should make a set of promises to all it's children and young people in care. This is called a Pledge.

York's Guarantee

In York, we asked children and young people what they thought were the kind of promises that should be made to children and young people in care and we have based The Guarantee on what we were told. Our Guarantee is based on 8 points...

Good placements

We will provide good quality placements with kind carers who will do their very best to get to know you, make you feel comfortable, involve you and listen to your views. When choosing the right placement for you, we will involve you whenever we can.

Reliable social worker

We'll make sure you have a social worker who is reliable. You will be given all the information you need to contact them or a member of their team so that you can get a quick response when you need it. If we have to change your social worker, we'll make sure you know what is happening and try to do this with a proper handover.


We will make sure you are always treated with respect, and we'll make sure you know about your rights and entitlements when you first come into care.

Keeping in touch

We know that keeping in touch with your friends and family is important and so we'll support this wherever possible. If for any reason this can't happen, we'll make sure you know why.

Support with school

We will support you with school and help you catch up if you fall behind. We will also make sure you know about support available if you move on to college or university.

Having fun

We will make sure you have the opportunity to meet with other children and young people in care at groups and activity clubs.

An Independent Reviewing Officer (IRO) you know

We'll make sure you know who your IRO is and that you're able to talk to them about how, when and where you'd like your reviews to take place. You'll meet your IRO before you have your review and be able to get in touch with them whenever you need to.

Support until you're an adult

As you get older, we will help you with training, housing, managing your money, and we will make sure that you have someone to talk to about the things that are important to you.

Read The Guarantee to find out the promises that the City of York Council has made to Looked After Children and Young People in York.


Your Independent Reviewing Officer should ask you at review meetings whether you feel the council is keeping these promises to you. If not, you can contact the Speak Up Service on 07769 725174 and we will try and find out why this has happened and, most importantly, try to make sure things change for you.

Useful documents